All orders are carefully packed and dispatched within 1–2 business days of payment confirmation. You'll receive a tracking number by email once your parcel is on its way.
Shipping Rates
Malaysia (Peninsular)
| Weight | Shipping Rate |
|---|---|
| Up to 500g | RM 8.00 |
| 500g – 1kg | RM 10.00 |
| 1kg – 2kg | RM 13.00 |
| 2kg – 5kg | RM 21.00 – RM 24.00 |
| 5kg – 6kg | RM 29.00 – RM 33.00 |
Singapore
| Weight | Shipping Rate |
|---|---|
| Up to 500g | RM 44.00 |
| 500g – 1kg | RM 56.00 |
| 1kg – 2kg | RM 80.00 |
| 2kg – 5kg | RM 150.00 |
| 5kg – 6kg | RM 200.00 |
Rates are weight-based and calculated at checkout. Actual charges may vary slightly depending on final parcel weight.
Delivery Timeframes
- Malaysia: 3–5 business days
- Singapore: 5–10 business days
Business days exclude weekends and Malaysian public holidays.
Order Tracking
A tracking number will be provided by email once your order is dispatched. You can use this to track your parcel directly with the courier.
Important Notes
- We ship within Malaysia (Peninsular) and to Singapore.
- East Malaysia (Sabah & Sarawak) — please contact us before ordering as rates may differ.
- Orphic Crystal is not responsible for delays caused by the courier, customs clearance, or events outside our control.