Terms of Service

Last updated: June 2026

By accessing and using orphicrystal.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. About Orphic Crystal

Orphic Crystal is an online crystal and gemstone retailer based in Malaysia. Our store is located at orphicrystal.com.

2. Products

All crystals sold by Orphic Crystal are natural stones. Due to the nature of natural crystals, each piece is unique — colours, textures, inclusions, and sizes may vary from photographs shown. We make every effort to photograph our products accurately, but minor variations are inherent to natural materials and do not constitute defects.

3. Pricing

All prices are listed in Malaysian Ringgit (MYR). We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of purchase.

4. Orders and Payment

By placing an order, you are making an offer to purchase the selected items. We reserve the right to cancel any order at our discretion. Payment must be completed before an order is dispatched.

5. Shipping

Please refer to our Shipping Policy for details on rates and delivery timeframes.

6. Returns and Refunds

All sales are final. Please refer to our Return & Refund Policy for full details.

7. Limitation of Liability

Orphic Crystal provides crystals for personal use, wellness, and decorative purposes only. We make no medical, therapeutic, or metaphysical guarantees. Any claims about crystal properties are based on traditional and cultural belief systems and are not scientifically verified claims.

8. Intellectual Property

All content on this website — including photographs, text, logos, and designs — is the property of Orphic Crystal and may not be reproduced without written permission.